Job burn-out and job satisfaction in the hospital staff
Kocabıyık, Z.O. (2008) Job burn-out and job satisfaction in the hospital staff. Anadolu Journal of Psychiatry (Anadolu Psikiyatri Dergisi), 9 (3). pp. 132-138.
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Objective: Burn out syndrome is one of the common syndromes encountered in jobs necessitating face to face relationship with other individuals. The purpose of this study was to determine the factors increasing burn out and decreasing job satisfaction of hospital staff Methods: 230 hospital staff who worked in the central hospitals of Turkish Republic of Northern Cyprus; Dr. Burhan Nalbantoğlu General Hospital and Barış Mental Hospital shaped the sample of the study. Sociodemographic data form prepared by the researchers, Maslach Burn Out Inventory and Job Satisfaction Inventory were administered to the sample. Results: The mean age of the participants is 35.6 years range: 19-58 years). The participants according to their occupations were: 17.8% (n=41) doctors, 47.4% (n=109) nurses, 26.1% (n=60) official employees and 8.7% (n=20) laborers. Female participants (14.50±7.37) were emotionally more exhausted than male participants (10.81±5.80) and male participants have more job satisfaction than female participants. The participants who are in between 41-50 ages have more personal accomplishments than participants who are in between 18-30 ages (p=0.009) and their job satisfaction (p=0.021) were higher than others. Doctors are more desensitized than official employees (p= 0.023) and nurses have less job satisfaction (p<0.0001) than doctors. The participants who have doctoral level education or specialist in medicine have higher job satisfaction than other educational level groups. Married participants have higher job satisfaction than single or widowed participants (p=0.014 and 0.046). The levels of job satisfaction (p= 0.033) of the participants who have longer years (20-25 years) in the occupation are higher than of those who have fewer years (3-7 years) in the occupation. The level of job satisfaction decreases when inpatient or out-patient number increases and also the results is the same when there is no patient to serve (p=0.011 and 0.041). Discussion: The results of the job burn-out and job satisfaction can vary according to the different socio-demographic variables. With further studies the organizational and personal factors that cause job burn-out should be evaluated and accordingly developmental strategies to improve the organizational setting should be implemented.
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